Overview
The Trezor login process connects your web or desktop client to your hardware device securely so you can manage wallets, review transactions, and sign operations. Unlike typical online accounts, Trezor never stores your private keys — they stay on your device only. The login flow is primarily a device‑pairing and verification process that relies on your physical Trezor and the official web or desktop interface at trezor.io/login or Trezor Suite.
Signing in — step by step
1. Open a secure browser and go to trezor.io/login or launch Trezor Suite. 2. Connect your Trezor device with the supplied USB cable. 3. If the device is new or requires firmware, follow prompts to install official firmware. 4. Enter your PIN on the device when requested. Never enter the PIN on your computer — always use the Trezor hardware keypad. 5. If you use a passphrase, enter it via Trezor Suite or the device interface as instructed. 6. Confirm the presented address or action on your Trezor’s screen before approving any transaction.
Security best practices
- Always verify the URL: Only use trezor.io and official Suite clients. Bookmark the official site and avoid links from emails or social media.
- Confirm on‑device: When signing in or approving transactions, confirm that the address, amount, and recipient shown on the device match your expectations.
- Protect your seed: Your recovery seed is the sole backup of your assets. Never enter it anywhere online or share it with anyone.
- Use a PIN and passphrase: A PIN prevents direct access to the device; a passphrase adds a hidden wallet layer for extra protection.
- Keep firmware updated: Firmware updates include security fixes — apply them only from the official Trezor sources.
Troubleshooting common issues
Device not recognized: Try a different USB cable or port, ensure the cable supports data (some charge‑only cables won’t work), and restart your computer. If problems persist, test on another machine to isolate whether the issue is the device or the host system.
Browser blocks connection: Modern browsers may restrict USB access for untrusted contexts. Use the latest browser version, clear cache, and disable interfering extensions (e.g., privacy guards that block WebUSB). Trezor Suite offers a desktop alternative if browser quirks persist.
Forgot PIN: If you forget your PIN, you can recover funds by restoring the recovery seed onto a new Trezor device. If you lose the recovery seed and forget your PIN, funds may be irrecoverable — keep the seed secure.
Advanced features
For power users, Trezor supports passphrase‑protected hidden wallets, enterprise use with multiple device management, and third‑party integrations. When using advanced setups, document passphrases and policies securely and consider hardware backups stored in separate locations.
Privacy and account model
Trezor is not an account system in the traditional sense. There is no central account password or email login that can be used to take control of funds — access depends on physical possession of the device and knowledge of the PIN and optional passphrase. This model reduces exposure to online breaches but places responsibility on you to protect your physical seed and device.